Finale Blog: Support on the Go

by Justin Phillips 18. November 2011 07:22


The Finale Knowledge Base is a powerful resource at your fingertips. Have a Finale question? This is the place to go to get it resolved, whether you browse solutions or submit a question directly to our support staff.

Today we released a mobile version of the Knowledge Base. Access it from your iPhone, iPad, or Android device, and the site automatically appears in the correct format, optimized for browsing on your device:

How might you use it?  You might:

  • Have the Knowledge Base displayed on your iPad while you work on your computer.
  • Submit a case from your mobile device while you ride the bus home.
  • Check on a submitted case from your mobile device while at the park.
  • Research non-standard key signatures (or whatever) while waiting to see the dentist.

For quick access, you can even create a web clip (shortcut) for quick access from your device’s Home screen, right alongside your other apps.

Ready to check it out? Navigate to: http://makemusic.custhelp.com/app/

If you’re using an iPhone or iPad, click on this button:

…and select Add to Home Screen. Name the web clip whatever you’d like, and it will appear on your Home screen for quick access.

If you’re using an Android device, click the Bookmarks button then add the site as a bookmark. Tap and hold on the bookmark then select Add Shortcut to Home.

Try it out today and let me know how it works for you by clicking on “Comments” below.

Tags: , , , ,

General | Justin Phillips

Comments

11/15/2011 11:13:54 AM #

Terry Bandaruk

I have both Notepad and PrintMusic. Recently I had a computer problem, did a recovery to 2 months ago, and now both say my Maestro in not loaded. Can you send me a fix for this?

Terry B.

Terry Bandaruk United States

11/18/2011 12:24:06 PM #

Scott Yoho

Hi Terry,

I'd go to http://www.finalemusic.com/Downloads

From there, enter "font" in the name field to find the font pack installers. If installing the fonts doesn't do the trick, please contact our support staff here:

http://www.finalemusic.com/Support

Best wishes,

Scott at MakeMusic

Scott Yoho United States

12/1/2011 12:19:33 PM #

John Geltmeyer


EXCELLENT!  very helpful ...

John Geltmeyer United States

Comments are closed

Powered by BlogEngine.NET 1.5.0.7
Theme by Mads Kristensen

Welcome!

This blog was created to provide an interactive means to share commentary and tips on the Finale family of music notation products.

RecentComments

Comment RSS